Reviewing whether support worked
How to judge whether support is helping, with the learner.
Free tool
Create a structured agenda for a learner support review, with the learner’s view first and keep, change or stop prompts for each adjustment. Free and private.
Tool at a glance
This free tool builds a structured agenda for a learner support review. It puts the learner’s view first, checks whether agreed support was delivered, and gives keep, change or stop prompts for each adjustment, with timings and actions. Nothing you enter is sent or saved.
Private by design. This tool runs entirely in your web browser. Nothing you type is sent to Inclusion Studio or anyone else, and nothing is saved: refreshing or closing the page clears it. If you plan to print or share the result, use a first name or initials rather than full personal details.
A support review should answer one question: is the support helping this learner? Many reviews drift into a general catch-up instead. This tool builds an agenda that keeps the meeting focused, starts with the learner’s view and ends with a clear decision on every adjustment.
Created with the free Support review meeting agenda generator at Inclusion Studio. Check and adapt this with the learner and your organisation's own policies before use.
Fill in the form a few days before the review, ideally with the learner. List each adjustment from their current plan, choose who is attending and what information you will bring, then build the agenda. Share it with the learner beforehand so they know what will be discussed and can prepare. Print a copy to take notes on, or paste it into your own meeting record.
If you do not have a written list of adjustments, that is a finding in itself. Start with the support plan builder to get one.
The learner is the only person who knows whether support is actually helping. If staff speak first, learners often agree with what has been said rather than offering a different view. Starting with “What is going well, and what is harder?” sets the tone: this meeting is about their experience, not a report on them. If the learner prefers to share their views beforehand, read them out at the start, in their words.
Keep it small. The learner, the person who knows their day-to-day learning best (usually a tutor or assessor) and the person who coordinates support are often enough. Invite others for a reason: a parent or carer if the learner wants them there, a specialist if a decision needs their advice, an employer contact for the workplace part only. Large meetings make it harder for learners to speak, so ask the learner who they would like to attend. If someone cannot come, ask for their input beforehand rather than delaying the review.
Every adjustment in the plan should leave the review with a decision:
Record the reason for each decision. “Keep: learner says written instructions in the workshop mean they no longer need to ask again” is far more useful at the next review than a tick. The guide to reviewing whether support worked covers how to weigh the learner’s view alongside delivery records and progress.
You cannot judge whether an adjustment works if it did not happen. Before discussing whether to keep it, check whether it was delivered as agreed, what was missed and how it was put right. If an adjustment was rarely delivered, the decision is usually “change how we deliver it”, not “stop”. Good delivery records make this part of the meeting quick. See recording support delivery evidence.
The agenda is a structure, not a record. You still need to write down what was said and agreed in your organisation’s system. Timings are suggestions based on the meeting length you choose. For learners with an EHCP, the statutory annual review follows the SEND code of practice and the local authority’s process; this agenda can help you prepare your contribution but does not replace it.
Inclusion Studio is learner support software in development for England FE colleges and apprenticeship providers. It is being built so delivered and missed support is already recorded before the review, the learner is asked whether support helped, and each adjustment is kept, changed or stopped with a reason. A clickable prototype with fictional learners exists today. See reviews.
There is no single rule for provider-level support plans, so set review points that fit the programme, such as after the first few weeks, before assessments and at key changes. Learners with an EHCP also have a statutory annual review led by the local authority.
If they want to. Some learners like to lead their own review, others prefer to share their views beforehand. Ask them, and plan the meeting around their choice.
Usually not. Invite the employer contact to the part about workplace adjustments and their own actions, with the apprentice’s agreement. The rest of the learner’s history is not normally theirs to see.
It can help you prepare the provider’s contribution, but EHCP annual reviews follow statutory requirements set out in the SEND code of practice and the local authority’s process. Use the local authority’s paperwork for the formal review.
Official guidance changes. Check the source before relying on any detail, and take professional advice for individual cases.
Inclusion Studio is learner support software in development for England FE colleges and apprenticeship providers. We are looking for pilot partners to shape it with us.